Alternatively, a Live Chat service is available at Email enquiries can be sent to you change your mind and decide that you no longer want your dash cam, you'll need to return the item to Halfords within 30 days of purchase. This support line is available from 9.00am to 5.30pm, Monday to Friday. If it develops a fault outside of the first 30 days, please call BlackVue’s dedicated telephone support line for Halfords customers on 01555 709725. If your product is found to be faulty within the first 30 days, please return it to your local Halfords store. Warranty and returnsīlackVue dash cams carry a one-year manufacturer’s warranty. This simple step-by-step video tutorial will walk you through the process of upgrading the firmware on your BlackVue dash cam. How to update your BlackVue dash cam firmware Set-up and configure the WiFi settings on your BlackVue dash cam to manage video files and customise your camera’s settings. This tutorial explains how to set-up your BlackVue Cloud account via the app, and connect your dash cam to the cloud. How to use the BlackVue dash cam app and cloud On certain Android phones, Flight Mode may have to be enabled to allow the BlackVue camera and app to communicate with each other. The password for your BlackVue can be found by removing the camera from its windscreen mount and looking for the silver label on the body of the camera.Ĭheck that your smartphone is connected to the ‘BlackVue’ network. They include wear levelling control technology and bespoke error correction code to minimise cell damage and guarantee long-life, even under prolonged and heavy use.ĭouble-check that the correct password is being entered. BlackVue high performance SD cards are specifically designed for use in BlackVue dash cams. one that wasn’t designed for use in a high-performance dash cam), you’ll likely experience problems.ĭash cams are really tough on SD cards, constantly writing (and then overwriting) large chunks of video to the card for long periods of time and, in doing so, inflicting damage on the card’s memory cells. If you are using a non-compatible SD card (i.e.
BlackVue doesn’t recommend the use of any third-party SD cards with their products. Make sure that you’re using a BlackVue SD card. We recommend reformatting the SD card every couple of months to maintain the best possible performance and reliability. The formatting process will begin and takes only a matter of seconds. The simplest way to do this is to load the BlackVue Viewer application for PC or Mac, then click the SD card icon and select ‘Format’. Check that the SD card is properly inserted into the dash cam.
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